Privacy Policy

Last Updated: 15 May 2023

Welcome to Greeny Sales (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenplantsoffer.com.

By using our website and purchasing our gardening products—from Alpine & Rockery plants to Gas BBQs and Garden Furniture Sets—you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Make a purchase of our gardening products
• Subscribe to our newsletter or promotional communications
• Contact our customer service team
• Participate in surveys, promotions or competitions

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Purchase history and preferences
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for gardening products
• Provide customer support and respond to your inquiries
• Send you information about your orders and account
• Communicate with you about products, services, promotions, and events
• Improve and personalize your shopping experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and data analysis.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When we believe in good faith that disclosure is necessary to comply with the law, protect our rights, or ensure the safety of our customers or others.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your personal information is stored on secure servers and is protected using industry-standard security measures. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

For your added security, we do not store your complete payment card details on our systems. All payment transactions are processed through PCI DSS compliant payment gateways that adhere to the highest security standards.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards to protect your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to our processing of your personal information.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us:

• Remember your preferences and shopping cart items
• Understand how you use our website
• Personalize your experience
• Analyze and improve our services
• Deliver targeted advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (with exceptions for Asia and some remote areas), your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Greeny Sales with your personal information. We’re committed to helping your garden grow while protecting your privacy.